For standard shipping you should receive your order within 7-10 business days. Please note, we ask that you allow up to 14 days for your package to be delivered before contacting us to open a lost box claim.

For Faster shipping, our expedited shipping rates vary based on weight, mailing address, desired delivery date. Please note, while most packages do arrive within 1-2 business days of the estimated 'faster/fastest' delivery date, we do not guarantee delivery on the estimated date shown during checkout.

All orders placed before 11am PST, will ship out the same day, any order placed after will ship the following business day. Once your order has been placed, you'll first receive an order confirmation email followed by a shipment notification email with tracking once shipped.

Products from the same order are often shipped from different warehouses. This does not affect your shipping cost but may require the order to be delivered in multiple packages and the shipping time may vary. You can also check the status of your order by logging into your account.

Please note, we ship within the continental United States. We do not currently ship to PO boxes, APO, or FPO addresses or internationally.

For additional information on our shipping policies reviews our shipping article. Please note Clothing Shop Online is not responsible for stolen packages.

All sales are final. We do not accept returns or offer refunds. However, if your item arrives damaged or defective, please contact us within 48 hours of delivery with proof of the issue, and we will work to resolve it.

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No, you can check out as a guest. Creating an account allows you to track orders and save your information for faster checkout.

How do I reset my password?

Click “Forgot Password” on the login page and follow the instructions sent to your email.

How can I contact customer support?

You can reach our customer support team through our contact form or by emailing us. We aim to respond within 24–48 hours.